What if something is missing or damaged in my order?
We are happy to help you resolve the issue. contact us with your name, order number, and a detailed description of the problem.
I'd like to return something I ordered. What should I do?
Unused and unaltered items may be returned within 30 days of the original purchase date. (custom products are not eligible for returns or refunds of any kind.) contact us with your name, order number, and the product you'd like to return to begin the return process. All returns are subject to a $10 shipping and handling fee.
Can I change or cancel my order once it has been placed?
We want you to enjoy your items as soon as you can! Therefore, we would be unable to change or cancel an order once it has been placed. contact us with your name, order number, and a detailed description to see if we can !
Where are you located?
We are located on Canada.
Do you ship internationally?
Yes! We ship worldwide. However, customs charges may apply in your country which would be charged to you by your postal service upon arrival in your country.
How long will my order take to arrive?
After your order has been processed, please allow 4-6 weeks for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent! (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)